Die Sicherheit und der Schutz Ihrer persönlichen und Ihrer geschäftlichen Daten haben bei PEDALE oberste Priorität. Deshalb arbeiten wir mit modernsten Sicherheitsstandards, um Ihre Daten bei der Übertragung zu schützen. Sie können sich darauf verlassen, dass PEDALE sich bei der Erhebung, Verarbeitung und Nutzung Ihrer Daten streng an die gesetzlichen Rahmenbedingungen hält.
Ihre persönlichen und geschäftlichen Daten
Ihre Daten sind z. B. bei folgenden Aktionen nötig:
• Bestellung von Produkten, Mustern, Katalogen und Dienstleistungen
• bei der Anmeldung und Verwendung Ihres Benutzerkontos
• wenn Sie uns über die Webseite kontaktieren
Die Abgabe Ihrer persönlichen und geschäftlichen Daten, geschieht ausdrücklich freiwillig.
• Ihre Daten werden nur von PEDALE genutzt und nicht an Dritte für z. B. werbliche Zwecke weiter gegeben. Ihre Daten werden vorwiegend zur schnellen Abwicklung Ihrer Aufträge gespeichert und verwendet. Dabei gibt PEDALE nur die Daten an Dienstleister ab, die zur optimalen Abwicklung nötig sind, so z. B. an unseren Transporteur, Banken. Unsere Dienstleistungspartner dürfen die Daten nur zur ordnungsgemässen Erfüllung des Auftrags bzw. der Dienstleistung verwenden.
• Dieser Nutzung Ihrer Daten können Sie jederzeit widersprechen. Senden Sie uns dazu einfach eine kurze Mitteilung per Post, E-Mail oder Fax.
• Richenseestrasse 16
• CH-6294 Ermensee LU
• Tel. +41 (0)41 917 25 70
• Fax +41 (0)41 917 33 40
Der Schutz Ihrer Daten
• Das System zur Auftragsabwicklung steht bei PEDALE nicht in direkter Verbindung mit dem Internet. So sind alle Informationen zu Ihnen, Ihrem Unternehmen und Ihrem Einkauf garantiert vor fremdem Zugriff sicher.
• Die für die Auftragsabwicklung notwendigen Daten werden streng im Rahmen der Richtlinien des Datenschutzgesetzes gespeichert und verwendet. Zusätzlich sind alle PEDALE Mitarbeiter vertraglich an eine Schweigepflicht gebunden.
Der Einsatz von Cookies
• Cookies sind kleine Textdateien (alphanumerische Identifizierungszeichen), die an Ihren Browser gesendet und auf Ihrem Computer abgelegt werden. Weder Ihre Identität noch Ihre E-Mail-Adresse werden dadurch an PEDALE übermittelt. Cookies ermöglichen lediglich die statistische Auswertung der Besuche auf der Webseite. Personenbezogene Nutzerprofile können nicht gebildet werden.
• Ihr Vorteil von Cookies ist, dass sie die Bedienung der Webseite für Sie während des Besuchs und auch bei Folgebesuchen schneller und komfortabler machen. Die statistische Auswertung von Cookies erlaubt ferner, die Webseite ständig Ihren Bedürfnissen anzupassen. Sie erhalten so schneller die gewünschten Informationen und können einfacher einkaufen.
• Sollten Sie generell keine Cookies wünschen, so können Sie auf Ihrem Browser eine entsprechende Einstellung vornehmen. Wir empfehlen Ihnen Cookies von PEDALE zu akzeptieren, denn dadurch können Sie alle Teile der Webseite vollumfänglich nutzen (z. B. Warenkorb, Bestellprozess usw.). Falls Sie Cookies nicht akzeptieren und deshalb nicht alle gewünschten Informationen erhalten, kontaktieren Sie uns mit Ihren Fragen oder Ihrer Bestellung per Mail, Fax oder Telefon.
PEDALE is a company registered in Switzerland with resale number CHE-107.237.041 and registred address at Richenseestrasse 16, CH-6294 Ermensee LU. Tel. +4141 917 25 70, Fax +4141 917 33 40, email firstname.lastname@example.org
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.
We may collect various information if you seek to place an order for a product to us on the Site.
Data that we collect
We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.
We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).
Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorised third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
We shall not share any of your personal information with third parties located outside the European Economic Area.
It is not necessary to accept cookies to visit our website. However, if you would like to place an order or add an item to your shopping basket, you will need to set your browser to accept cookies so you can use the shopping basket and checkout functions.
What are Cookies?
Cookies and flash cookies are small files that are saved on your data carrier which store specific information about your preferred settings and any other data that our system needs when interacting with your browser. There are two different kinds of cookies: session cookies, which are deleted the moment you quit your browser; and temporary/permanent cookies, which are stored on your data carrier for a longer period of time or, in some cases, permanently. Cookies help us to tailor our website to suit you and to reflect your tastes and your browsing habits. They also allow us to save any information you have entered so you don’t have to enter it all again the next time you visit.
What kind of cookies do PEDALE use?
Most of the cookies we use are session cookies which are deleted at the end of your browser session. We use these to allow you to use our shopping basket function across more than page of our site, for example. We do use some cookies that remain on your computer after you have quit your browser. This kind of cookie enables our system to recognise that you’ve visited our website before and to remember which settings and products you preferred. These temporary/permanent cookies have a lifespan of around one month to ten years, after which they will be automatically deleted. These cookies allow us to collect and analyse data to come up with strategies to improve our website. This makes our website easier for our customers to use and helps us to provide you with personal recommendation of products you may like. Our aim is to offer you a fun, easy shopping experience on a website that is tailored to your tastes.
What kind of information is stored in cookies?
The cookies used by PEDALE are never used to store any personal information. Therefore our cookies cannot be traced back to an individual user. Once a cookie is activated, it is given an ID number, which is solely used for internal reference and cannot be used to identify the user or access any personal information, such as your name or IP address. The anonymised information we receive from the cookies allows us to assess which pages of our site are visited the most and see which products were most popular etc.
What is on-site targeting?
PEDALE website gathers information that could be useful in tailoring our adverts and online offer to our customers. This information is not used to identify you as a user; it is solely used for the optimization of our website. Information collected by our cookies is not stored with our customer’s personal information or order information, it is only used to provide our users with adverts and/or notification of offers and services that are suited to their individual tastes, using click stream analysis (e.g. adverts for reduced trainers if a customer has been browsing our sports shoe selection). Our goal is to provide you with a shopping experience suited to your tastes and shopping preferences.
Do PEDALE use third party cookies?
Cookies from specific business partners are allowed by PEDALE for the purpose of tailoring their adverts to your tastes and browsing habits, so cookies from some of our partners may be stored on your computer when you visit our site. These cookies are temporary/permanent cookies, which will be automatically deleted from your computer at the end of their lifespan (14 days to 10 years). As with our cookies, these third party cookies do not collect any personal information. The data stored is collected at certain times, allowing these companies to see which products have been viewed most frequently but this is done completely anonymously under randomly designated user ID numbers. Therefore, this data will never be pooled with any personal information you have given PEDALE . Third party cookies have the sole purpose of allowing our partners to advertise products that may interest you.
Every time you visit PEDALE , information is sent from your browser to our server log files, where it will be saved. The information transferred includes: time and date or visit to our site, which pages were viewed, IP address, URL of site that referred you to PEDALE, how much information has been stored and which browser you have been using.
Once we have all this information, all IP addresses are deleted or anonymised. Anonymisation means that your IP address is changed in such a way that they either cannot be linked with the original user or can only be linked through extensive research.
The anonymous information stored in this log file is then used to improve the shopping experience on the PEDALE website by making our navigation more user-friendly, finding errors quickly and directing our server’s capacity to where it is needed most. For example, this information allows us to work out our busiest times and plan enough server power for those times to keep our site running as quickly as possible.
I hereby give my permission for PEDALE to analyse and use protocol data to develop and optimize their online shop.
We have in place appropriate technical and security measures to prevent unauthorised or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorised access to your password and to your computer.
If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes. Please contact us by mail at email@example.com or PEDALE, Richenseestrasse 16, CH-6294 Ermensee